Privacy Policy
Last updated: November 18, 2024
Data Controller Information
Nimbusdrift
Paseo de Gracia 78
08008 Barcelona, Spain
Phone: +34 93 467 5218
Email: info@nimbus-drift.com
Our Commitment to Your Privacy
At Nimbusdrift, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and share information about you when you visit our website or use our game development services. We are committed to transparency and providing you with control over your personal information.
By using our website or services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use our website or services.
Information We Collect
Information You Provide Directly
When you interact with our website or services, you may provide us with:
- Contact information such as name, email address, and phone number
- Project details and requirements when requesting services
- Messages and inquiries submitted through contact forms
- Account information if you create an account with us
- Payment information for service transactions
Information Collected Automatically
When you visit our website, we automatically collect:
- Device information including browser type, operating system, and device identifiers
- Usage data such as pages visited, time spent on pages, and click patterns
- IP address and approximate geographic location
- Referral sources and search terms that led you to our site
- Cookie and similar tracking technology data
Information from Third Parties
We may receive information about you from:
- Business partners and collaborators in joint projects
- Analytics providers and advertising networks
- Social media platforms if you interact with our content
- Public databases and professional networks
How We Use Your Information
We use the information we collect for the following purposes:
Service Delivery and Communication
- Respond to inquiries and provide customer support
- Deliver game development services you request
- Send project updates and service-related notifications
- Process payments and maintain transaction records
Website Improvement and Analytics
- Analyze website usage patterns and user behavior
- Improve our website functionality and user experience
- Test new features and optimize site performance
- Understand which services are most popular with visitors
Marketing and Business Development
- Send newsletters and promotional materials with your consent
- Provide personalized content and service recommendations
- Conduct market research and gather feedback
- Display relevant advertisements on third-party platforms
Legal and Security
- Comply with legal obligations and regulatory requirements
- Protect against fraud and security threats
- Enforce our terms of service and other agreements
- Resolve disputes and investigate complaints
Legal Basis for Processing Your Data
Under GDPR and applicable data protection laws, we process your personal data based on:
- Consent: When you have given explicit permission for specific processing activities
- Contract Performance: When processing is necessary to fulfill our service agreements with you
- Legitimate Interests: When we have valid business reasons that don't override your privacy rights
- Legal Obligations: When required by law to retain or process certain information
How We Share Your Information
We may share your information with:
Service Providers and Partners
Third-party companies that help us operate our business, including hosting providers, payment processors, analytics services, and marketing platforms. These partners are contractually obligated to protect your information.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity. You will be notified of any such change.
Legal Requirements
When required by law, court order, or government regulation, or to protect our rights, property, or safety.
With Your Consent
We may share information with other parties when you have given us permission to do so.
Important:
We do not sell your personal information to third parties for their marketing purposes. We only share data as described in this policy and with appropriate safeguards in place.
How We Protect Your Information
We implement appropriate technical and organizational measures to protect your personal data:
- Encryption of data in transit using SSL/TLS protocols
- Secure storage systems with restricted access controls
- Regular security assessments and vulnerability testing
- Employee training on data protection and privacy practices
- Incident response procedures for potential data breaches
- Regular backups and disaster recovery plans
While we strive to protect your information, no method of transmission or storage is completely secure. We cannot guarantee absolute security but commit to promptly addressing any security concerns.
How Long We Keep Your Data
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy:
- Contact inquiries: Retained for up to 2 years after the last interaction
- Service agreements: Kept for the duration of the project plus 7 years for legal compliance
- Marketing communications: Until you withdraw consent or we no longer have a legitimate interest
- Analytics data: Typically aggregated and anonymized after 14 months
- Account information: Maintained until account deletion or 3 years of inactivity
After the retention period expires, we securely delete or anonymize your information. Some data may be retained longer if required by law or for legitimate business purposes.
Your Data Protection Rights
Under GDPR and other privacy laws, you have the following rights:
Right to Access
Request a copy of the personal data we hold about you
Right to Rectification
Request correction of inaccurate or incomplete data
Right to Erasure
Request deletion of your personal data under certain conditions
Right to Data Portability
Receive your data in a structured, machine-readable format
Right to Object
Object to certain types of processing, including direct marketing
Right to Restrict Processing
Request limitation of how we process your data
Right to Withdraw Consent
Withdraw permission for processing at any time
Right to Lodge a Complaint
File a complaint with your data protection authority
To exercise these rights, contact us at:
Email: info@nimbus-drift.com
Phone: +34 93 467 5218
We will respond to your request within 30 days and may need to verify your identity before processing.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- Avoid filling out contact forms, account registrations, or any data-submitting features
- Disable cookies through your browser settings (see our Cookie Policy for more details)
- Contact us directly to request the deletion of any previously shared personal data
We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.
International Data Transfers
As we operate internationally and work with service providers in different countries, your information may be transferred to and processed in countries outside the European Economic Area (EEA). These countries may have different data protection laws than your home country.
When we transfer data internationally, we ensure appropriate safeguards are in place through standard contractual clauses, adequacy decisions, or other legally approved mechanisms to protect your information.
Children's Privacy
Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by:
- Updating the "Last updated" date at the top of this page
- Posting a notice on our website homepage
- Sending an email notification if you have an account with us
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Us About Privacy
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Nimbusdrift - Data Protection Office
Email: info@nimbus-drift.com
Phone: +34 93 467 5218
Address: Paseo de Gracia 78, 08008 Barcelona, Spain
You also have the right to lodge a complaint with the Spanish Data Protection Authority (Agencia Española de Protección de Datos) if you believe we have not handled your data appropriately.